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Mission Statement & Policies

We are open to serve you, answer questions, or schedule an appointment during the following hours:

Monday – Friday: 8:15 a.m. – 5:00 p.m.

Mission Statement

Our mission is to provide the highest level of quality care to our patients in a comfortable and friendly atmosphere. We strive to create beautiful smiles with an excellent occlusion at a fair and honest fee. We are committed to creating trust with each patient, and giving them a clear understanding of the treatment provided, while improving the quality of their lives for the long term.

Vision Statement

We will strive to continue to provide the best orthodontic care possible to our patients, through clinical excellence, customer service, innovation, and diversity.  

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.